Cancellation and Refund Policy
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This policy applies to BuildAI Careers (BAIC) course enrollments. Read it alongside our Terms and Conditions.
3. Cancellation and refund policy
Cancellation requests must be emailed to hello@buildaicareers.com, stating the student’s name, course name and payment reference. Eligibility is determined by when BAIC receives the email.
Initial refund window: You may cancel and request a full refund of a payment within three business days after making that payment. This window applies even if the first class has started and takes priority over the schedule below. Business days mean Monday to Friday, excluding banking holidays in India.
After the initial refund window:
| Time remaining before the scheduled first class | Refund |
|---|---|
| 72 hours or more | 75% of the amount paid |
| At least 24 hours but less than 72 hours | 50% of the amount paid |
| Less than 24 hours | No change-of-mind refund |
| Once the first class has started | No change-of-mind refund |
Refund percentages apply to the amount actually paid toward the canceled enrollment, excluding any sums already refunded. The cutoff is measured against the scheduled start of the batch’s first class in Indian Standard Time, regardless of whether the student attends.
Duplicate successful payments will be refunded after verification. Approved refunds will be initiated to the original payment method within 14 business days of approval. The bank or payment provider may require additional time to credit the funds.
These cancellation limits do not restrict remedies available under applicable law for non-delivery, deficient services, misleading descriptions or other qualifying circumstances.
4. Cancellation or changes by BAIC
If BAIC cancels a programme before it begins, students may choose a full refund or an available alternative.
We will notify students of changes to the schedule, trainer or delivery arrangements. If a material change prevents delivery of the programme as agreed, BAIC will offer an appropriate remedy, which may include a refund for undelivered services.
Support and complaints
Grievance contact: Amandeep Chumber, Owner
Email: hello@buildaicareers.com
Phone: +91 9764995878
BuildAI Careers
#52, Vakil Whispering Woods
Marsur, Anekal Taluk
Bengaluru – 562106
Karnataka, India